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Return and Exchange Policy

At NorthFresh Coffee Roasters, your satisfaction is our priority. If you are not completely satisfied with your coffee purchase, we offer a straightforward return policy:




You can return coffee products that don't meet your expectations within 30 days of purchase.


Return Options:


1. In-Store Return:

   Visit one of our retail locations with the coffee product(s) in their original packaging and your purchase receipt. Our staff will assist you in processing the return.


2. Mail-In Return:

Contact us at to request a return of product that doesn’t meet your expectations. We'll email you a prepaid shipping label. Pack the product, attach the label, and drop it off at your nearest postal service.


Refund or Exchange:


Upon receiving and verifying the returned product, we'll provide a refund or exchange it for a different NorthFresh Coffee Roasters product. Please allow up to 10 business days for processing.




- Only slightly used coffee products can be returned.

- Shipping and handling charges are non-refundable.

- For damaged or incorrect items, contact us within 7 days of receiving your order.


We are here to ensure your coffee experience is exceptional. Contact our Customer Support Team at for any assistance.


Thank you for choosing NorthFresh Coffee Roasters. Your satisfaction matters to us!

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